Canberra Pick-up Service

The ANU Canberra Pick-up Service is a free transfer provided to new students commencing their studies in their first semester at ANU arriving in Canberra. This service is available for both new International Students and Domestic Students.  

The service provides transfer to one accommodation destination in Canberra or Queanbeyan area. The service is available from the Canberra Airport and Canberra Jolimont Centre at the following times and dates only for Semester 1 2025:  

  • Canberra Airport
    • Dates: Friday 7 February 2025 - Sunday 9 February 2025
    • Times: 9:30 AM - 3:00 PM
  • Canberra Jolimont Centre
    • Date: TBC
    • Times: TBC

Registration

You will need to register for this service to ensure you have a place. 

To register for the Canberra Airport Pick-up Service, you will need to fill in this form.

For Canberra Jolimont Centre Pick-up Service, registrations will begin once the dates and times have been confirmed. 

Frequently Asked Questions

Who is eligible?  

  • Commencing domestic and international students  
  • Exchange students  
  • International students under 18 years of age are NOT eligible to use this service

What do I do when I arrive at Canberra Airport?  

Upon arrival, please head towards the information booth located near the luggage carousel. Our ANU representatives will be at the booth on the days at the operating times noted above. They will then assist you with your free transfer to your accommodation.  

If you have any other questions, contact student.life@anu.edu.au.  

What do I do when I arrive at Canberra Jolimont Centre?  

Upon arrival, you will see our ANU representative in the waiting area who will be wearing an ANU shirt. They will check you off the registered list and will assist you with the transfer to your accommodation.  

What if I arrive outside your operational hours?

Unfortunately, we will not be able to offer a pick-up service outside our operational hours. There are several alternative transportation options that you will be able to use:  

  • Taxi
  • Bus
  • Rideshare apps

ANU Welcome Service is fully funded by SSAF.